MENU
CN

Technical Support


After-sale Service

Jiangsu KONOR Ozone Co., Ltd. is committed to providing customers with high-quality services. Pursuing customer satisfaction is our consistent goal. We have a team of skilled and experienced engineers who provide customers with 7×24 hours of service. Professional service personnel will quickly respond to customer service needs and reduce the loss caused by equipment failure to a minimum.

After-sale Service

Field Service

On-site service means that engineers arrive at the customer site to provide services such as installation guidance, operation and commissioning, maintenance and repair, troubleshooting, and technical upgrades.

After-sale Service

Return to factory repair service

Return-to-factory repair service means that the customer sends the malfunctioning device to the company for repair in a "door-to-door" manner. Compared with on-site service, the cost of returning to the factory for repair service is lower, and it is mainly suitable for small-sized devices.

After-sale Service

Warranty replacement service

Warranty replacement service refers to some devices that fail during the warranty period. We will replace you with a fully functional device.